Privacy Notice

Last Updated: October 21, 2026

At Kdgdggjhd, operated by Hongkong Goplay Technology Co., Limited, we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our store, purchase decorative cushion covers, or contact our customer support team.

For the purposes of this policy, “we,” “us,” and “our” refer to Hongkong Goplay Technology Co., Limited, operating as Kdgdggjhd.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following information:

Contact and Account Information: Your name, email address, telephone number, shipping address, billing address, and account details when you provide them.

Order and Transaction Information: Products purchased, selected designs and sizes, order history, payment status, shipping details, and return or refund requests.

Payment Information: Payments are handled by third-party payment providers. We may receive payment confirmations and limited payment details, such as the payment method and masked card information. We do not store your full payment card number or card security code.

Device and Usage Information: Your IP address, browser type, operating system, device identifiers, approximate location inferred from your IP address, referring pages, and interactions with our store.

Customer Support Communications: Information you submit when contacting us, including messages, photographs, and other details relevant to your inquiry.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers involved in processing payments, fulfilling orders, and supporting our store.

2. How We Use Personal Information

We use personal information to:

• Process payments and fulfill orders.
• Arrange shipping and provide delivery updates.
• Manage returns, refunds, and customer support requests.
• Maintain customer accounts and shopping cart functionality.
• Improve our website, product selection, and shopping experience.
• Send order confirmations and other essential service communications.
• Send promotional messages where you have opted in.
• Measure advertising performance and personalize advertising where permitted.
• Detect fraud, protect our services, and meet applicable legal obligations.

You may unsubscribe from promotional emails at any time. Unsubscribing does not prevent us from sending essential communications about your orders.

3. Shopify and Other Service Providers

Our store is hosted on Shopify, which provides the e-commerce platform used to operate our business.

We disclose personal information to service providers as reasonably necessary for their services, including:

• Shopify and Store Applications: Store hosting, checkout functionality, order management, and related operational services.
• Payment Providers: Payment authorization, transaction processing, refunds, and fraud screening.
• Fulfillment Partners and Shipping Carriers: Packing, dispatch, tracking, and delivery.
• Customer Support Providers: Handling inquiries and resolving order issues.
• Technology Providers: Website maintenance, communications, security, and performance monitoring.

Shopify may also process certain information for its own purposes as described in its Privacy Policy.

4. Advertising and Analytics

Where enabled in our store, advertising and analytics services may collect or receive information about your device, browsing activity, purchases, and interactions with advertisements.

These services may include:

• AppLovin: Advertising measurement, attribution, and personalization. Privacy Policy
• Meta Platforms, including Facebook and Instagram: Advertising delivery, audience measurement, and conversion tracking. Privacy Policy
• Google Analytics and Google Ads: Website analytics, advertising measurement, and campaign optimization. Privacy Policy

The information disclosed depends on the integrations in use, your privacy preferences, and applicable law. Where consent is required, nonessential advertising or analytics technologies should operate only after the required consent is obtained.

We do not sell personal information for money. However, certain disclosures to advertising partners may qualify as a “sale,” “sharing,” or processing for targeted advertising under applicable privacy laws.

5. Cookies and Similar Technologies

Our store uses cookies, pixels, and similar technologies for purposes such as:

• Maintaining shopping carts and checkout sessions.
• Remembering preferences.
• Supporting security and fraud prevention.
• Understanding website traffic and performance.
• Measuring advertising and delivering relevant promotions.

You can manage cookies through your browser settings and, where available, the store’s cookie preference controls. Blocking certain cookies may affect shopping cart, checkout, or other website functions.

Where required by applicable law, we recognize supported opt-out preference signals, such as Global Privacy Control (GPC), as requests to opt out of relevant sale, sharing, or targeted advertising activities for the browser or device sending the signal.

Traditional Do Not Track (DNT) signals are separate from GPC and may not produce the same response.

6. Information Security

We use reasonable administrative and technical measures designed to protect personal information, including secure connections and access restrictions appropriate to the services we use.

Payment information is handled through our payment providers’ systems.

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to reduce the risk of unauthorized access, loss, or misuse.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide customer support.
• Maintain required transaction and accounting records.
• Resolve disputes and prevent fraud.
• Meet applicable legal obligations.

Retention periods vary depending on the type of information and its purpose. Information may be deleted or anonymized when it is no longer needed, subject to applicable retention requirements.

8. International Data Transfers

We operate from Hong Kong and use service providers that may process information in other countries.

Your personal information may therefore be transferred to and processed outside your country of residence. Privacy laws in those countries may differ from those in your location.

Where required, we use appropriate safeguards for international transfers, such as recognized contractual protections or other lawful transfer mechanisms.

9. Children’s Privacy

Our store is intended for adult shoppers and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact support@kdgdggjhd.com so we can investigate and take appropriate action.

Where a higher age threshold or additional protections apply under local law, we will follow those requirements.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information.
• Obtain a portable copy of certain information.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain advertising-related uses or disclosures.
• Submit a complaint to a relevant privacy regulator.

These rights may be subject to legal exceptions and verification requirements.

To submit a request, email support@kdgdggjhd.com. We may request information reasonably necessary to verify your identity and will respond within the timeframe required by applicable law.

11. Additional Information for EEA and UK Residents

Where European Economic Area or United Kingdom data protection laws apply, our legal grounds for processing may include:

• Contractual Necessity: Processing information to fulfill your purchases and provide requested services.
• Legitimate Interests: Operating, securing, and improving our business, where those interests are not overridden by your rights.
• Consent: Sending certain marketing communications and using nonessential tracking technologies where required.
• Legal Obligations: Maintaining records and responding to lawful requests.

You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

You also have the right to complain to your local data protection authority.

12. Additional Information for California Residents

Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies, California residents may have rights to:

• Know the categories and specific pieces of personal information collected about them.
• Request deletion or correction of personal information.
• Opt out of the sale or sharing of personal information.
• Limit certain uses of sensitive personal information where applicable.
• Exercise privacy rights without unlawful discrimination.

The categories of information, sources, purposes, and recipients are described in Sections 1–4 of this policy. Retention practices are described in Section 7.

Advertising-related disclosures may qualify as a sale or sharing under California law even when no money is exchanged.

To submit a request or request an opt-out, contact support@kdgdggjhd.com or use any applicable privacy controls provided in our store. Authorized agents may submit requests on your behalf, subject to verification of their authority.

We do not knowingly sell or share personal information belonging to individuals under 16.

13. Marketing Email Preferences

If you subscribe to our marketing emails, we may send product updates, promotions, and decorative cushion cover recommendations.

Our promotional emails include an unsubscribe option. You may also request removal from our marketing list by emailing support@kdgdggjhd.com.

We use accurate sender information and process unsubscribe requests within the applicable legal timeframe.

14. Security Incidents and Required Disclosures

If a security incident affects personal information, we will investigate and take appropriate steps to address it.

Where legally required, we will notify affected individuals and relevant authorities within the applicable timeframes.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to valid legal requests, protect rights and safety, or address suspected fraud.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.

The latest version will be published on this page with an updated “Last Updated” date. Where required, we will provide additional notice of material changes or obtain consent.

16. Contact Information

For privacy questions or requests concerning your personal information, please contact:

• Brand Name: Kdgdggjhd
• Legal Operating Entity: Hongkong Goplay Technology Co., Limited
• Business Address: Room H2, 4/F, Century Industrial Centre, 33-35 Au Pui Wan Street, Fo Tan, Sha Tin, Hong Kong
• Customer Support Email: support@kdgdggjhd.com
• Contact Telephone: +1 (762) 278-8502
• Business Hours: Monday–Friday, 9:00 AM–6:00 PM, Eastern Time, excluding public holidays.